Full Job Description

THE COMPANY

BIZBLOQS is the premier provider of logistics solutions to companies of all sizes and across all industries. We are a fast-growing, dynamic organization whose success is built on providing customized and scalable software platforms to solve real business problems, provide our customers with actionable information and enable them to take full control of their operations and drive efficiency, growth and profitability. Unlike traditional SaaS companies, BIZBLOQS not only utilizes cutting-edge technology to build customized solutions which meet the specific needs of each customer now, we ‘future proof’ those solutions which grow with each business. And we do it faster and more cost effectively. Since our founding in 2015, the key to our rapid growth and success is our people. BIZBLOQS staff are selected not only for their expertise in logistics, but for their ability to work within an agile team which is totally focused on achieving results for our customers and doing our very best to delight them with our service delivery -first time, every time. BIZBLOQS team members are committed to living our mission of creating the building blocks which are the foundation of successful business, enabling our customers to create cutting-edge companies that surpass their growth objectives.

THE ROLE

As an Operations Manager at BIZBLOQS you are responsible for providing leadership to the Application Management and Customer Support Departments, as well as being Deputy to the local President/Managing Director of the Philippines office. This is a ‘hands-on’ role for a professional with a strong IT Development background with proven Management skills and the ability to lead and coordinate across all departments to ensure the efficient running of day to day operations. You will take functional direction and work closely with the Chief Operations Manager and Heads of Engineering and Customer Support based in our Head Office, Netherlands.

TASKS INCLUDE:

• 1. Leading the software engineering/Application Management team in researching, debugging and fixing current solutions.
• 2. Building and testing custom solutions.
• 3. Creating informative reports and dashboards for our customers
• 4. Documenting custom processes.
• 5. Discussing the custom processes with project managers.
• 6. Assisting with designing suitable custom solutions.
• 7. Leading the Customer support Team to ensure our customers receive timely and effective resolution of issues raised via the ticketing system
• 8. Acting as assistant MD for the Philippines office

REQUIREMENTS/QUALIFICATIONS

• Experience as a Software Developer/Application Manager or similar.
• Experience & interest in low level coding platforms.
• Knowledge of databases and SQL query tools, preferably MS SQL Server.
• Highly developed interpersonal skills
• Excellent communication skills.
• Effective team-player.
• Highly developed customer service attitude.
• Analytical and solutions-oriented.
• Efficient and possessing excellent time-management skills
• “Can do” proactive attitude.
• Knowledge of ERP systems is an advantage.
• Knowledge of Operational processes (production and logistics) is an advantage.
• Knowledge of report designs (preferably with SSRS and SQL Server reporting services) is an advantage.

THE OPPORTUNITY

BIZBLOQS provides all our staff with the opportunity to grow with the company through input of their own ideas and suggestions, on-the-job learning and training and development opportunities. The company maintains a positive environment of open communication and collaboration. Compensation and benefits are market-driven and dependent on knowledge and experience.

SALARY from 110,000 PHP